Privacy Policy

At Truepath Healthcare, your privacy is a top priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our e-commerce platform or interact with our services. By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect

We may collect the following types of information:

1.1 Personal Information:

Name

Contact details (e.g., email address, phone number, shipping address)

Payment information (e.g., credit card details, billing address)

Health-related information (if provided for purchasing specific medications or services)

1.2 Non-Personal Information:

IP address

Browser type and version

Device information

Website usage data (e.g., pages viewed, time spent on the site)

2. How We Use Your Information

We use your information to:

Process and fulfill orders, including delivery of medicines and other products.

Provide customer support.

Communicate with you about your orders, promotions, or updates.

Improve our website, services, and user experience.

Comply with legal and regulatory obligations.

3. Sharing Your Information

We may share your information with:

Service Providers: To assist with payment processing, order fulfillment, and delivery services.

Healthcare Professionals: If required to fulfill prescriptions or provide health-related services.

Legal Authorities: When required by law or to protect our rights and the rights of others.

Business Partners: For marketing purposes, only with your explicit consent.

We do not sell or rent your personal information to third parties.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Security of Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights:

Access your personal information.

Correct or update inaccurate information.

Request the deletion of your data.

Withdraw consent for processing your data.

Opt-out of marketing communications.

To exercise your rights, please contact us using the details provided below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enhance user experience.

Analyze website traffic.

Remember your preferences.

You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing any information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Truepath Healthcare
Email: [truepath.shop@gmail.com]Phone: [+91-9816154999]Address: [Ground Floor, Space 9 Complex Truck union Bypass Road, Teh, Baddi, Himachal Pradesh 173205]

By using Truepath Healthcare, you acknowledge that you have read and understood this Privacy Policy.