Terms of Service | Truepath Healthcare

Welcome to Truepath Healthcare. By accessing or using our e-commerce platform, you agree to comply with these Terms of Service. Please read them carefully before using our website. If you do not agree with any part of these terms, you must refrain from using our services.

1. Definitions

“Truepath Healthcare” refers to our e-commerce platform, its owners, and operators.

“User” or “You” refers to any individual accessing or using our platform.

“Services” includes the sale and delivery of pharmaceutical products, health-related goods, and other offerings on our website.

2. Eligibility

By using our services, you confirm that:

You are at least 18 years old or have the consent of a legal guardian.

You are legally capable of entering into binding contracts.

You will provide accurate and complete information when creating an account or placing an order.

3. Account Creation and Security

Users must create an account to access certain features of our platform.

You are responsible for maintaining the confidentiality of your account credentials.

Notify us immediately if you suspect unauthorized access or a security breach.

4. Product Information and Usage

Truepath Healthcare provides access to prescription and non-prescription products. Prescription products require valid prescriptions from a licensed healthcare provider.

Products and information provided on our platform are not a substitute for professional medical advice, diagnosis, or treatment.

5. Order Placement and Acceptance

Placing an order constitutes an offer to purchase products under these terms.

We reserve the right to accept or reject any order at our discretion.

Orders are subject to availability, prescription verification, and payment approval.

6. Pricing and Payment

All prices are listed in rupees and are subject to change without notice.

Payment must be made through approved methods at the time of order placement.

We reserve the right to cancel orders in case of pricing errors or payment issues.

7. Shipping and Delivery

Delivery times are estimates and may vary based on location and other factors.

Users are responsible for providing accurate shipping information.

We are not liable for delays or delivery failures caused by factors beyond our control.

8. Returns and Refunds

Our returns and refunds are governed by our Refund Policy. Please review it for detailed terms and conditions.

9. Prohibited Activities

Users must not:

Use the platform for unlawful purposes.

Submit false or misleading information.

Attempt to hack, disrupt, or compromise the platform’s security.

Resell products purchased from Truepath Healthcare.

10. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of Truepath Healthcare or its licensors.

Users are prohibited from copying, reproducing, or distributing our content without prior written consent.

11. Disclaimer of Warranties

Truepath Healthcare provides its services “as is” and “as available.”

We do not guarantee that our platform will be error-free, secure, or uninterrupted.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose.

12. Limitation of Liability

Truepath Healthcare is not liable for any indirect, incidental, or consequential damages arising from the use of our platform.

Our total liability is limited to the amount paid by the user for the product or service in question.

13. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in India.

14. Changes to These Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with an updated “Effective Date.” Continued use of our platform constitutes acceptance of the revised terms.

15. Contact Us

For questions or concerns regarding these Terms of Service, please contact us:

Truepath HealthcareEmail: [truepath.shop@gmail.com]Address: [Ground Floor, Space 9 Complex Truck union Bypass Road, Teh, Baddi, Himachal Pradesh 173205]

By using Truepath Healthcare, you acknowledge and agree to these Terms of Service.